BUY WITH CONFIDENCE
I appreciate that buying directly online can be slightly more daunting than seeing art at first hand in a fine art Gallery setting. It is for this reason that I go all out to make the experience of buying online easier by listening carefully to each and every purchaser’s individual needs, before purchases are made, and by providing my customers with any close up shots or larger printable visuals requested. This service enables you to buy in complete confidence that every aspect of the art works is in full harmony with your colour scheme, and offers assured quality that your needs for the home and or places where the art work will be hung, will be fully met. I also understand that you never truly experience fine art until you have lived with it in its final destination, so it is for this reason that I also offer a no quibble 7 day Money Back Guarantee. This is offered in addition to any statutory rights that might apply and enables you to buy any “Paul Milner piece” with full confidence.
So to recap, buy from the site, live with your chosen undamaged artwork for seven days and if you are not entirely happy, return it to me in the same packaging and condition as it arrived in and you will be fully refunded for the artwork. (Kindly note specially commissioned works exclusions apply unless of course paintings are damaged during transit, for more please see commissions).
Please follow the relevant section for step by step guidance on returns and terms under either the 7 day no quibble guarantee for undamaged art works or damaged goods which ever apply.
If you would like to return a print or painting please log on to the website within 7 days of your purchase and use the contact form to request a return authorisation and details of which procedure to be followed for collection or dispatch. Please provide full details of your purchase including any titles, the date and method of payment, any payment references, together with your name, full postal, telephone and contact address. I want you to be completely happy with your purchase and will process your return and the amount owed will be refunded to your original source of payment (less any postage/ shipping cost including any custom fees relating to the purchasers country of delivery if outside the UK) within 7-10 business days of your art work return, being authorised and returned.
Quicker Photo Returns and or damaged goods
If your purchase arrived in less than satisfactory condition, you can speed up your return and refund by following these simple steps:
Take a digital photo of your damaged product and the packaging it arrived in (if damaged).
• Attach your photos to an email and send them to me at Paul@paulmilner.co.uk
• You will receive an email within 48 hours confirming that your photo return is being processed. At this point you do not need to mail back your order as we will process the refund or replacement based on your email and photos. This applies to prints only.
Kindly note if the damage or quality issue is not apparent from the photograph, you may be required to return the item at your expense before the return can be processed.
7 day approval
If a product is perfect, but not perfect for you within the 7 day no quibble guarantee period simply return it for a full refund (minus shipping charges) by following these 2 simple steps.
• Complete the return request form on the back of the delivery note included with your painting or print works. And/ OR
• Follow the email instructions provided before sending the item back to us at the address using the advised procedure in its original packaging and enclosing your completed return request via a trackable method.
Specially Commissioned works
If you see a piece of original art that you admire but for one reason or another is not quite what you were looking for, please contact me directly to see if the subject matter may lend itself to commission something unique to fit your personal specifications. Commissioning figurative or still life scenes allows you to feature friends, family and or partners in bespoke pieces of landscape and narrative that can enhance your interior. It also allows you to choose the subject matter, colours, style and dimensions of a piece not available elsewhere. Commissioning a piece for yourself, or someone important to you, is a highly personal gift that can one day become a family heirloom, a longer term investment or commemorate a truly special occasion. Overall it allows you to purchase the perfect piece for your home or workplace. Kindly note; as an a fine art figurative rather than portrait artist, I am fascinated by light on seascapes and landscapes and dialog that only scenes and stories in time in reveal, rather than the more formal works of a sitting portrait artist. I also believe in sticking to what I do best, which, regrettably means, I do not undertake commissions of painting portraits of any kind.
While most artists undertaking commissioned works require a deposit before the commencement of commissioned any works. I simply do not, as I set out in the true spirit of a shared customer journey. I apply my time artistic care and skills and act in good faith to fully realise and capture my customers and my own artistic vision for the final subject matter.
Throughout this, my customers remain free and under no obligation throughout this process to purchase any final works unless they are fully satisfied with the final resultant art works. First through collaborating ideas and then leading to detailed and final proofs that I supply for approval before any agreement is reached.
It also follows that I am under no obligation to provide any commissioned work until both my customers and I as the artist are entirely happy with the final works and before any transaction has taken place.
Returns provision for exclusions only for undamaged commissioned works
Generally commissioned pieces are so personal and often contain permission based subject matter taken from personal photographs of friends and family which are integral to their owners, but sadly means that the resultant works, are not if ever re sellable. It is for this reason therefore that commissioned pieces are excluded from the 7 day money back guarantee, unless of course they are subject to damage that occurred during carriage. (For further details please see damaged goods provisions.)
Website Terms and Conditions
These terms and conditions outline the rules and regulations for the use of paul Milner’s Website, located at www.paulmilnerart.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use paulmilnerart if you do not agree to take all of the terms and conditions stated on this page. Our Terms and .
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, paul Milner and/or its licensors own the intellectual property rights for all material on paulmilnerart. All intellectual property rights are reserved. You may access this from paulmilnerart for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from paulmilnerart
- Sell, rent or sub-license material from paulmilnerart
- Reproduce, duplicate or copy material from paulmilnerart
- Redistribute content from paulmilnerart
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. paul Milner does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of paul Milner,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, paul Milner shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
paul Milner reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant paul Milner a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of paul Milner; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to paul Milner. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of paul Milner’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.